Where can I find my meter number?
There are two types of meter number – one for gas, known as an MPRN (meter point reference number) and one for electricity, known as an MPAN (metering point administration number). In most cases, our system can identify these numbers by looking up your address in a national database. Occasionally, however, this information can’t be found in the database, and you’ll need to enter your meter number manually.
You probably won't see the number on the meter itself (some meters have a different number - the serial number - which can cause confusion). The best place to look for your MPAN or MPRN is on a past bill. If you don’t have a past bill, you can look up your MPRN number using this website: findmysupplier.energy
If you need your MPAN, or can't find your MPRN, then drop us a line and we can look up your meter number for you.
You probably won't see the number on the meter itself (some meters have a different number - the serial number - which can cause confusion). The best place to look for your MPAN or MPRN is on a past bill. If you don’t have a past bill, you can look up your MPRN number using this website: findmysupplier.energy
If you need your MPAN, or can't find your MPRN, then drop us a line and we can look up your meter number for you.
Updated on: 10/10/2019
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